Returned Wallet at Walmart - Honesty Story #21

This is a great story about people making a difference by showing honesty and integrity on top of great customer service.

About a month ago my wife, three year old, and three week old sons were shopping at Walmart in Woodstock, GA. They finished shopping, my wife put her items in the car, returned the cart, and went home. About 8 hours later she realized her wallet was missing - I called the Wal-Mart and asked if anyone had returned a wallet. I was told no, and suspended her credit cards and assumed we would never see the wallet again. Two days later we went back to the store and the customer service rep confirmed it had been turned in, most likely by a shopping cart attendant. The wallet had nothing missing, including over $50 cash. Apparently the attendants at this particular store find three or four wallets a day and take pride turning them in with all contents intact. What customer service and character!

Sent in by Tony

Add comment July 13th, 2007